Comments on: HostGator http://webhostingreview.org/hostgator/ Unbiased Hosting Companies User Reviews & Discounts Mon, 23 Jan 2012 16:43:43 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Pedro http://webhostingreview.org/hostgator/comment-page-1/#comment-28090 Pedro Sat, 26 Nov 2011 01:41:08 +0000 http://webhostingreview.org/?p=4#comment-28090 They have a very bad service. I had website that is now grown and I have made all the pages into flat html to save CPU resources but this Hostgator keeps on blocking my account as they say it exceeded shared hosting limit. I think the unlimited bandwidth they claim is not true because that is the only item that grows to my website as it has now more visitors (my website consuming 500GB bandwidth). I lost a lot of my popular pages in google search index ranking because of this Hostgator's bad service. They have a very bad service. I had website that is now grown and I have made all the pages into flat html to save CPU resources but this Hostgator keeps on blocking my account as they say it exceeded shared hosting limit. I think the unlimited bandwidth they claim is not true because that is the only item that grows to my website as it has now more visitors (my website consuming 500GB bandwidth). I lost a lot of my popular pages in google search index ranking because of this Hostgator’s bad service.

]]> By: Kaden http://webhostingreview.org/hostgator/comment-page-1/#comment-8018 Kaden Mon, 10 Oct 2011 20:59:44 +0000 http://webhostingreview.org/?p=4#comment-8018 *(I’ve known _FOR MANY YEARS_ that an asterisk or other symbol near any advertisement statement means there are other terms and conditions that apply) Bah. I should know better than to write a review while in the midst of work related distractions. *(I’ve known _FOR MANY YEARS_ that an asterisk or other symbol near any advertisement statement means there are other terms and conditions that apply)

Bah. I should know better than to write a review while in the midst of work related distractions.

]]> By: Kaden http://webhostingreview.org/hostgator/comment-page-1/#comment-8016 Kaden Mon, 10 Oct 2011 20:57:49 +0000 http://webhostingreview.org/?p=4#comment-8016 I'd actually rate everything a 4, but I'm adding a star to offset Mr. Hill's unfair 1 star rating. If he truly believes that their pricing scheme is unethical (I've known that an asterisk or other symbol near any advertisement statement means there are other terms and conditions that apply) then perhaps the "value" area would be worth a single star, but that doesn't take away from the features or support. I've used HostGator for about 4 years now and have no real complaints. Occasionally the site would be slower than expected but I knew this going in. If you're not prepared for such inconveniences, spring for a VPS server. It's not rocket science. Anyone that expects guaranteed SLAs for $10/mo is out of their mind! For the money you spend, HostGator is MORE than adequate if one keeps in mind that it's SHARED hosting. I’d actually rate everything a 4, but I’m adding a star to offset Mr. Hill’s unfair 1 star rating. If he truly believes that their pricing scheme is unethical (I’ve known that an asterisk or other symbol near any advertisement statement means there are other terms and conditions that apply) then perhaps the “value” area would be worth a single star, but that doesn’t take away from the features or support.

I’ve used HostGator for about 4 years now and have no real complaints. Occasionally the site would be slower than expected but I knew this going in. If you’re not prepared for such inconveniences, spring for a VPS server. It’s not rocket science. Anyone that expects guaranteed SLAs for $10/mo is out of their mind! For the money you spend, HostGator is MORE than adequate if one keeps in mind that it’s SHARED hosting.

]]> By: Rod Houck http://webhostingreview.org/hostgator/comment-page-1/#comment-5184 Rod Houck Sun, 18 Sep 2011 03:59:55 +0000 http://webhostingreview.org/?p=4#comment-5184 From Support to their prices and systems.. Months of looking for a new host.. I couldn't be happier. From Support to their prices and systems.. Months of looking for a new host.. I couldn’t be happier.

]]> By: David Hill http://webhostingreview.org/hostgator/comment-page-1/#comment-4082 David Hill Thu, 08 Sep 2011 18:15:15 +0000 http://webhostingreview.org/?p=4#comment-4082 I invite you to examine this snippet from the HostGator web site and tell me what you think the price of the highlighted hosting plan is. davesplanet.net/hostgator/gator1.jpg I polled a number of extremely inteligent co-workers (all senior level computer programmers) and each one of them told me the monthly price would be $7.96. I asked them to look again, they double checked and confirmed their answer. Why then was I given a plan that would be billed at $9.95? According to hostgator the answer is obvious to all users and its my own stupidity for not connecting the asterisk with the statement that all the prices listed are the first invoice only and that they all reflect a 20% discount from the real price. Nowhere does hostgator advertise the actual price, they just list $7.96 until after you buy the package and take a close look at your monthly billing. I obviously should have been able to fixure out that X times 20% = 7.95, solve for X (answer = $9.95) before being stupid enough to push the hostgator purchase button. I wonder if we put 100 average people through this test how many would accuracy and efficiently realising wat the correct price was meant to be. This is pure deception on the part of hostgator. I would have chosen hostgator if they had been honest and up front with me but when my first ever encounter with them was slimy and underhanded I canceled my account within minutes. I expect a certain ethical level of professionalism from people I do business with, hostgator just didn't make the cut. I invite you to examine this snippet from the HostGator web site and tell me what you think the price of the highlighted hosting plan is.

davesplanet.net/hostgator/gator1.jpg

I polled a number of extremely inteligent co-workers (all senior level computer programmers) and each one of them told me the monthly price would be $7.96. I asked them to look again, they double checked and confirmed their answer. Why then was I given a plan that would be billed at $9.95? According to hostgator the answer is obvious to all users and its my own stupidity for not connecting the asterisk with the statement that all the prices listed are the first invoice only and that they all reflect a 20% discount from the real price. Nowhere does hostgator advertise the actual price, they just list $7.96 until after you buy the package and take a close look at your monthly billing. I obviously should have been able to fixure out that X times 20% = 7.95, solve for X (answer = $9.95) before being stupid enough to push the hostgator purchase button. I wonder if we put 100 average people through this test how many would accuracy and efficiently realising wat the correct price was meant to be. This is pure deception on the part of hostgator. I would have chosen hostgator if they had been honest and up front with me but when my first ever encounter with them was slimy and underhanded I canceled my account within minutes. I expect a certain ethical level of professionalism from people I do business with, hostgator just didn’t make the cut.

]]> By: NewCustomer http://webhostingreview.org/hostgator/comment-page-1/#comment-3877 NewCustomer Wed, 07 Sep 2011 01:06:44 +0000 http://webhostingreview.org/?p=4#comment-3877 Recently signed up, the next day i find that my entire account is locked and cannot log into hostgator or cpanel saying there's a problem, then when i sent them an email, this was their reply (below). is this normal for a hosting company? Hello, Thank You for your recent purchase with us. In order for us to continue with the account setup, please respond to this ticket with a scanned copy of a Photo ID such as a passport, or drivers license. In addition to a photo ID, please include a scanned copy of the credit card that was used in your account purchase (assuming you purchased a hosting account with a credit card). For security purposes you can mask off all the digits of the card number except for the last 4 digits. If you used Paypal to pay, then we will need you to send the ID of the Paypal account owner. We sincerely appreciate your cooperation, and look forward to working with you. Recently signed up, the next day i find that my entire account is locked and cannot log into hostgator or cpanel saying there’s a problem, then when i sent them an email, this was their reply (below). is this normal for a hosting company?

Hello,

Thank You for your recent purchase with us.

In order for us to continue with the account setup, please respond to this ticket with a scanned copy of a Photo ID such as a passport, or drivers license. In addition to a photo ID, please include a scanned copy of the credit card that was used in your account purchase (assuming you purchased a hosting account with a credit card). For security purposes you can mask off all the digits of the card number except for the last 4 digits. If you used Paypal to pay, then we will need you to send the ID of the Paypal account owner.

We sincerely appreciate your cooperation, and look forward to working with you.

]]> By: Eric http://webhostingreview.org/hostgator/comment-page-1/#comment-2618 Eric Thu, 11 Aug 2011 21:54:38 +0000 http://webhostingreview.org/?p=4#comment-2618 I have around 30 sites on hostgator. While their customer service has always been excellent, about 6 of the sites are running very slowly, and sometimes go offline. These are small, low-traffic sites, so there is no excuse other than heavy shared server traffic, or who knows what? Hostgator has not accepted responsibility and I was denied my request to have the slow sites moved to other servers. I am now migrating sites away from HostGator, which is a major pain, and makes me look bad in front of my clients. Only ONE of my clients had the budget to upgrade to a dedicated server. The rest are stuck, and I have to answer my client complaint calls. My advice is to proceed with caution. I have around 30 sites on hostgator. While their customer service has always been excellent, about 6 of the sites are running very slowly, and sometimes go offline. These are small, low-traffic sites, so there is no excuse other than heavy shared server traffic, or who knows what? Hostgator has not accepted responsibility and I was denied my request to have the slow sites moved to other servers.

I am now migrating sites away from HostGator, which is a major pain, and makes me look bad in front of my clients. Only ONE of my clients had the budget to upgrade to a dedicated server. The rest are stuck, and I have to answer my client complaint calls.

My advice is to proceed with caution.

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